Which channel gets the fastest answer?

During office hours (Mon–Sat, 08:00–17:00 (Asia/Bangkok)) a phone call to 081-968-2294 is fastest. For anything involving photos, LINE @WERT is better, because the team can look at the problem before replying. Email suits quotations and documents.

What should I have ready before I contact you?

Photos of the affected area, the building type, your sub-district and district, and an approximate floor area. With those four things we can usually give a method and a price range before we even schedule the survey.

Is the site survey free, and are there hidden charges?

The initial survey is free within our main service area of Rayong and Chonburi. We confirm the method, quantity, visit schedule and price with you before any work begins, and nothing is charged before you agree.

Do you work outside Rayong and Chonburi?

Our main service area is Rayong (Mueang Rayong, Ban Chang, Pluak Daeng, Nikhom Phatthana and nearby) and Chonburi (Mueang Chonburi, Si Racha, Bang Saen, Pattaya and nearby). Other locations are possible — ask, and we will confirm scheduling and travel terms before booking anything.

Can I contact you outside office hours?

Office hours are Mon–Sat, 08:00–17:00 (Asia/Bangkok). Messages left on LINE or by email outside those hours are picked up at the start of the next working day.

Get in touch

Contact WERT

Four ways to reach us, and one honest note about language: our team speaks Thai. Written English over LINE or email is answered the same working day, and every document we issue you can be in English.

The short version

Phone 081-968-2294 (Khun Fern, Sales) for bookings, or 080-169-5539 (Khun Golf, Pest control specialist) for technical questions. LINE @WERT is the best channel for photos; contact@wert.in.th for quotations and documents.

Office hours are Mon–Sat, 08:00–17:00 (Asia/Bangkok), and the office is at 110/98 Moo 1, Ban Chang, Ban Chang District, Rayong 21130, Thailand. Site surveys across Rayong and Chonburi are free, with the method and price agreed in writing before any work starts.

Channels

Which channel to use

LINE

Fastest for photos

Send pictures of the damage, mud tubes or the building and we can give you a first read before anyone drives out. Written English is fine — we answer the same working day.

Phone

Fastest during office hours

Call 081-968-2294 for bookings and pricing, or 080-169-5539 to talk to the specialist about method, chemicals or an ongoing job. Simple English is understood; complex questions are best in writing.

Email

Best for documentation

Write to contact@wert.in.th for quotations, contracts, SDS documents or anything your company's procurement needs on paper.

Have these ready and we can answer faster

01Photos of the problem — mud tubes, damaged timber, or existing injection points if you know of any
02The type of building: house, townhouse, condominium unit, shophouse, factory, restaurant
03The sub-district and district, so we can check scheduling for your area
04Roughly how large the building is, and whether it is single or multi-storey

Office and hours

Address: 110/98 Moo 1, Ban Chang, Ban Chang District, Rayong 21130, Thailand
Hours: Mon–Sat, 08:00–17:00 (Asia/Bangkok)
Service area: Rayong and Chonburi. Rayong · Chonburi

Open our Google Business listing ↗

We are a service-area business: we come to you. The map pin on Google covers the area we serve rather than marking a shop you can walk into.

Talk to us

Free site survey in Rayong and Chonburi

Send a few photos of the damage or the mud tubes and our team gives you a first read before anyone drives out. We confirm the method, the scope and the price with you before any work starts.

Khun Fern · Sales081-968-2294 Khun Golf · Pest control specialist080-169-5539 LINE OA@WERT Emailcontact@wert.in.th

Send photos on LINE Call 081-968-2294

Office: 110/98 Moo 1, Ban Chang, Ban Chang District, Rayong 21130, Thailand · Mon–Sat, 08:00–17:00 (Asia/Bangkok). Our team speaks Thai; written English over LINE or email is answered the same day during office hours.

FAQ

Contacting WERT — FAQ

Which channel gets the fastest answer?: During office hours (Mon–Sat, 08:00–17:00 (Asia/Bangkok)) a phone call to 081-968-2294 is fastest. For anything involving photos, LINE @WERT is better, because the team can look at the problem before replying. Email suits quotations and documents.
What should I have ready before I contact you?: Photos of the affected area, the building type, your sub-district and district, and an approximate floor area. With those four things we can usually give a method and a price range before we even schedule the survey.
Is the site survey free, and are there hidden charges?: The initial survey is free within our main service area of Rayong and Chonburi. We confirm the method, quantity, visit schedule and price with you before any work begins, and nothing is charged before you agree.
Do you work outside Rayong and Chonburi?: Our main service area is Rayong (Mueang Rayong, Ban Chang, Pluak Daeng, Nikhom Phatthana and nearby) and Chonburi (Mueang Chonburi, Si Racha, Bang Saen, Pattaya and nearby). Other locations are possible — ask, and we will confirm scheduling and travel terms before booking anything.
Can I contact you outside office hours?: Office hours are Mon–Sat, 08:00–17:00 (Asia/Bangkok). Messages left on LINE or by email outside those hours are picked up at the start of the next working day.

Email the right team directly

Four department inboxes, each read by the people who handle that matter. Written English is fine — replies come the same working day, and every document can be issued in English.